Help Center
We're here to help you get the most out of your experience. Below are some frequently asked questions to get you started.
Pre-Sell Questions
Do I need to pay before my profile goes live?
Yes. You'll need to complete your order before gaining full access to your dashboard and making your profile public.
How do I claim my bonus if there's one available?
Any bonuses or extras will be available inside your dashboard once you've signed in.
Is this a subscription? Will I be charged again?
Nope! We're currently offering a one-time lifetime deal. You'll only be charged once. No renewals, no surprises. (Just a heads up—this may change in the future.)
General Questions
What is PlayerNovo?
PlayerNovo is an online platform that helps soccer players build a public profile to showcase their skills, academic info, highlights, and social links—all in one place.
How do I create a profile?
Click "Get Started," sign in with your email or Google account, order, and complete your player profile form. Once you're done, you'll get a custom link like playernovo.com/player/yourname.
Who is PlayerNovo for?
Any soccer player looking to showcase their talents. This is an ideal platform to get noticed by coaches, scouts, or recruiters. Whether you're just starting or already in the recruiting process, our platform helps you stand out.
Technical Questions
I signed up but don't see my profile. What should I do?
Make sure you've completed the profile form after signing in. Hit Save to see the live URL. If it's still not showing, try refreshing your dashboard or clearing your browser cache.
Can I update my profile later?
Yes! You can log back in anytime to update your information, add a new highlight video, or change your bio. We recommend you update your profile regularly to keep it fresh!
My video or social links aren't displaying correctly.
Double-check that you're using the correct URL format (e.g., full YouTube or Instagram link including https://). If you're still having trouble, reach out to us for help.
I forgot my login info.
No worries—just use the "Send Magic Link" option on the login screen. We'll email you a secure link to log in instantly. No password needed. Just be sure to check the inbox of the email you originally signed up with.
How do I change my username or profile link?
You can change your username by logging into your dashboard and editing it under the profile settings. However, we recommend keeping your original username because changing it will break your previous profile link (e.g. playernovo.com/player/oldusername) and anyone with the old URL will see an error page.
Need More Help?
If your question isn't listed here or you're experiencing an issue, feel free to reach out. We'll get back to you as soon as possible.
hello@playernovo.comPlayerNovo is crafted by SoccerNovo.
SoccerNovo is a trusted platform that helps players and parents navigate the soccer journey—from development to college recruiting. PlayerNovo is our dedicated tool built to give players a clean, professional way to showcase their game and get seen by the right people.